Please visit our Help centre for more support if you have a question about your booking or flight. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Flybe once provided more than half of UK domestic flights outside London. Heathrow. Filter. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. Write to us. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Email: Liaison.1.council@ba.com JIDxxS1 will mean you are eligible to the business class allowance. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. : To change a booking/action a refund please fax us where a colleague will be happy to help. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. 212 British Airways reviews. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. USA: (Secure Flight data item added 18AUG10). Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. Up to 5 If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. By using ba.com you agree to the use of cookies. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. This site is protected by reCAPTCHA and the Google. At British Airways weve always taken data protection very seriously. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. Please refer to the FAQ on my.baplc.com for further information. Fly the World (Staff Travel). Please note this number is only available when calling within the UK. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. Search over 700 Please visit our Help centre for more support if you have a question about your booking or flight. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. Contact the airport you were in or flying to when you lost your property. BA IT Support Centre They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. This website might use cookies for ads, social media and analytic metrics. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 Lorem ipsum dolor sit, amet consectetur adipisicing elit. Lorem ipsum dolor sit amet consectetur adipisicing elit. Please include your flight details or booking reference if you have an existing booking. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Please ensure that your attire is appropriate for the cabin of eligibility. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. You can also get in touch with us on Twitter @British_Airways. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. BA had begun to bring people back ahead of the. free lookups / month. Passengers without bags should proceed to security. Get Contact Info for All Departments. Screen Reader users press Enter to select a Filter by product. It shows the number of listings and priority, but not commercial overbookings, etc. Screen Reader users press Enter to select a Filter by category. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Cloudflare Ray ID: 7a2c63981fec32af If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. We'll make sure your comments reach the right person. All airports with self-service check-in kiosks. Try Social Media "DM via Twitter." Greater London UB7 0EB |. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Your booking reference consists of a combination of 6 letters and numbers e.g. The airport pair on your coupon must match the flight on which you wish to travel. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . Smart national dress or company uniform is acceptable in all cabins. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. We want you to know you can trust us to respect your privacy and keep your personal information safe. By using ba.com you agree to the use of cookies. 159.65.154.158 Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. How do I claim missing Avios or Tier Points on flights or other purchases? With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. How do I arrange to carry extra or overweight baggage? Original review: Nov. 9, 2022. Contacting British Airways - by phone or otherwise. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. Performance & security by Cloudflare. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. YIDxxS1 will mean you are eligible to the economy class allowance. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). We have gathered invaluable insider information and tips to help you to get on board. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. The kiosk will tell you what to do next, so please read the screen carefully. Customer Service Resources Customer Relations postal address For the most relevant contact details, log in to your Executive Club account. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. All other airports: If there is a desk signposted for standby travel, go to that desk. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. Email: ba.1.museum@ba.com You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services Please have your booking reference ready when you call. 11. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. This is a public forum and we don't recommend that. Your booking reference consists of a combination of 6 letters and numbers e.g. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. All flight and holiday reservation queries are dealt with by BA. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit Welcome to our official Facebook page. Passengers without a listing will be refused travel. you have a Case Reference) and are waiting a . Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. You should then proceed to a bag drop desk. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Published Oct 14, 2021. Claim baggage-related expenses or compensation. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Your booking reference consists of a combination of 6 letters and numbers e.g. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council Please contact your travel agent directly to discuss your booking. Sign up for a free account. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. Email: contactba.ghana@britishairways.com. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Refund requests may be subject to a servicing fee. If offered, we ask that you politely decline. Tel: 0208 513 2525 (9-12.30, Mon-Fri) Contact information for British Airways (BA) Staff travel with its free or geographic phone number. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. Please note that this form isnot intended to ask staff travel related questions. Your booking reference consists of a combination of 6 letters and numbers e.g. million verified professionals across 35 million companies. If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Tel: 020 8562 5777 When do my Avios expire? Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Through check-in Through check-in is not available to standby passengers. You may also receive a text message if you have registered your mobile/cell number. Please contact your preferred travel agent for bookings of 10 or more people travelling together. The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. {{ userNotificationState.getAlertCount('bell') }}. Telephone: +233 (302) 214 970. Tell us about something using our online forms. This button does not work with screen readers. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. There will be no staff travel office in Terminal 3. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . Use this form to log in to your account or to create an account for the British Airways executive club. Please do not ask any BA staff for an upgrade. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? Clear All. Please have your booking reference ready when you call. It is not possible to pre-book special meals for rebate passengers. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. You can email the site owner to let them know you were blocked. Please note this number is only available when calling within the UK. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Report a missing or damaged bag or contents. No credit card required. Earn miles Sean first joined British Airways in 1998, where he began his career as a financial analyst. The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are traveling. Earning British Airways Avios. Eliminating the need for you to check your booking details and request booking services . 01, 02 and 03 numbers are included in allowances else geographic rate. Fax: +233 (302) 823 233. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! Their contact details are at the end of our. You are just a number to management, nothing individual. Find Reviews. Greater London UB7 0EB |. Amenity bags will not be given to staff who travel in premium cabins. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. AB2CD3. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Please have your booking reference ready when you call. If not, please call us. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. The majority of our calls are managed by British contact centres. How do I check the entry requirements for my destination? One laptop bag OR one briefcase OR one handbag. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. Please have your booking reference ready when you call. If you are a small or medium-sized business and would like to earn your company points when your employees travel. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? / expiry date / FAQs. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. This information has been found through the company's General Terms & Conditions documentation or. . The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. While the business class service . When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. When should I check in? Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. Note: there is no dedicated bag drop desk for staff passengers. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. If you have any problems using the site, please check that your e-ticket has been correctly issued. Request duplicate receipts, proof of travel and other insurance documents Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. BA has a dress code which is applied to rebate passengers. Please note that this form is not intended to submit staff travel related questions as these cannot be answered. Making staff travel easy and stress-free, like it should be! The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. This website is using a security service to protect itself from online attacks. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. Were keen to get to the bottom of your issues whatever they might be. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow.
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